Contact

📬 CONTACT

We’re Here to Help

Have a question about your order, our products, or a custom request?

We’re always happy to help.

Whether it's about shipping, warranty, custom engraving, or simple curiosity — reach out anytime.

📧 Email Support

You can contact us directly at:

contact@burntwoodencoasters.com

We typically reply within 24–48 hours.

🔥 For Warranty or Damage Claims

Please include:

Your order number

Photos of the issue

A short description of the problem

We’ll take care of you quickly.

🎨 Custom Orders or Engravings

If you’re interested in:

Personalized burning

Custom text

Custom logo engraving

Bulk orders (weddings, gifts, corporate, etc.)

Send us your idea — we’ll review it and get back to you with options.

📦 Order Questions

If you need help with:

Tracking your shipment

Changing your address

Updating your order

Canceling within the 12-hour window

Just email us — we’re here to make it easy.

🙏 Thank You for Supporting Our Small Craft Business

Every message helps us grow and improve.

We appreciate you being part of Burnt Wooden Coasters.